Welcome to Shiloh Hills Farm Handcrafted Products!

Orders & Shipping

Ordering Information

 

ORDERS & Payment: 

To keep our customers safe, all payments are made through PayPal, and we use 128 bit encryption SSL to secure your account. You no not need a PayPal account to checkout. We never share any of your personal information or email address with anyoneAlthough we do our best, please allow up to 2 days for us to process your order. Larger orders may take longer. 

 

SHIPPING: Shipping is free! We ship by USPS Priority Mail for quick delivery. 

 

RETURNS: Please let us know within 5 days of receipt if there was any concern with your purchase. Our goal is for you love our handmade natural products. If you are at all unsatisfied with the purchase, we'd like the opportunity to remedy the situation.  If the product is unused and returned in the same manner it was shipped to you, (original box etc.) We'll gladly return the money within 3 business days of receiving your package. Buyer will be responsible for return shipping fees.

DAMAGE: We are not responsible for lost or damaged parcels, however if your purchase arrives damaged simply ship it back and we will be happy to refund the price of the item once we have received it. Shipping on returned items is paid by the buyer. Items that are delivered damaged need to be mailed back untouched and in original box in order to be refunded.